My CTO Ltd collects the following data:

• Personal identification information (Name, email address & phone number)

You directly provide My CTO Ltd with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products and services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

• Companies House
• LinkedIn
• Other social media platforms

My CTO Ltd collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.

If you agree, My CTO Ltd will share your data with our partner companies so that they may offer you their products and services. These companies will be communicated to you in advance. When My CTO Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

My CTO Ltd securely stores your data within our CRM systems located within UK data centres. My CTO Ltd will keep your data for 6 years with the exception of financial data which will be retained for 10 years plus the current year. Once this time period has expired, we will delete your data by removing from our systems and securely destroy any paper-based records.

My CTO Ltd would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop My CTO Ltd from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email marketing@mycto.co.uk

My CTO Ltd would like to make sure you are fully aware of all of your data protection rights. Every use is entitled to the following:

The right to access – You have the right to request My CTO Ltd for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that My CTO Ltd correct any information you believe is inaccurate. You also have the right to request My CTO Ltd to complete information you believe is incomplete.

The right to erasure – You have the right to request that My CTO Ltd erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that My CTO Ltd restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to My CTO Ltd’s processing of your personal data, under certain conditions. The right to data portability – You have the right to request that My CTO Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: ask@mycto.co.uk

• Call use at: 01621 850007
• Or write to us at: 14 Highlands Drive, Maldon, Essex, CM9 6HX

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit www.allaboutcookies.org

My CTO Ltd uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

The My CTO Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click a link to another website, you should read their privacy policy.

My CTO Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 3rd July 2020.

If you have any questions about My CTO Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: ask@mycto.co.uk

• Call us: 01621 850007
• Or write to us at: My CTO Ltd, 14 Highlands Drive, Maldon, Essex, CM9 6HX

Should you wish to report a complaint or if you feel that My CTO Ltd has not addressed your concern in a satisfactory manner, you may contact the Commissioner’s Office.

Telephone: 0303 123 1113

Address: Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF